FAQ

Questions before you book?

Everything guests usually ask, in one place.

Booking

How do I book a stay?

Search your destination, dates and guest count on our booking page, choose a stay and complete your reservation.

Can I book directly?

Yes. Every GlobeNest stay can be booked directly with us rather than through a third-party listing site.

Stay

What locations does GlobeNest operate in?

Philadelphia, New Jersey (Union City and North Bergen) and Bangkok, Thailand, with new destinations added over time.

How does check-in work?

Check-in details are confirmed after booking. Each property page lists the check-in and check-out times for that stay.

Property

What is included with each stay?

Each stay is furnished and prepared for arrival. The amenities listed on a property page reflect what that space includes.

Is parking available?

Parking varies by property and is listed in the amenities for each stay.

Guest support

Who do I contact during my stay?

Our guest support team is reachable throughout your stay at support@globenest.co or +1 (201) 746-5378. Contact details are also shared with your booking confirmation.

Can I extend my stay?

Where the calendar allows it, yes. Message us and we'll check availability for your extra nights.

Extended stays

Do you offer extended stays?

Yes. Many of our spaces suit stays of a few weeks or longer. See the Extended Stays page or contact us for a longer booking.

Guest policies

Are pets allowed?

Pet policies are listed in the house rules on each property page.

Still have questions? Contact us.